Legal
Privacy Policy
Last updated: February 18, 2026
1. Who we are
Rowuv, Inc. ("Rowuv," "we," "us," or "our") operates the Rowuv platform at rowuv.com and the Rowuv Chrome Extension. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
2. Information we collect
Account information
When you create an account, we collect:
- Name and email address
- Authentication credentials (managed via Supabase Auth)
- Profile information you choose to provide
LinkedIn data (via Chrome Extension)
When you install and use the Rowuv Chrome Extension, it accesses your LinkedIn data to enrich your contact profiles. This includes:
- Public profile information (name, headline, location, current position)
- Connection list metadata
- Profile changes (job moves, headline updates, location changes)
Important: We only access LinkedIn data through your authenticated browser session. We do not store your LinkedIn credentials. The extension operates locally in your browser, and enrichment data is synced to your private Rowuv account.
Email data
If you connect an email account (Gmail or Outlook), we access email metadata to power relationship intelligence features:
- Sender and recipient information
- Email subject lines and timestamps
- Email body content (processed for AI briefings, never shared with third parties)
Email content is processed to generate AI-powered briefings and relationship signals. We use OpenAI, Anthropic, and Google AI for processing, all subject to their respective API data usage policies, which prohibit using API inputs for model training.
Usage data
We automatically collect standard usage information including device type, browser version, pages visited, and feature usage patterns to improve the product.
3. How we use your information
- Relationship intelligence: Building contact profiles, tracking relationship warmth, detecting job changes and life events
- AI briefings: Generating personalized daily briefings from your email and network activity
- Fast local caching: Speeding up your experience with on-device data caching via React Query
- Product improvement: Understanding usage patterns to build better features
- Communications: Sending product updates, security alerts, and account notifications
4. How we store and protect your data
Your data is protected by multiple layers of security. We cache data locally on your device for faster performance using industry-standard browser storage, and all server communication is encrypted.
- Data at rest is encrypted using AES-256 on our database infrastructure (Supabase, hosted on AWS in EU region)
- All data in transit is encrypted via TLS 1.2+
- Authentication is handled by Supabase Auth with row-level security (RLS) policies ensuring users can only access their own data
- Email credentials are encrypted at the application layer before storage
5. Third-party services
We use the following third-party services to operate Rowuv:
- Supabase (database and authentication, EU region)
- Vercel (application hosting)
- Cloudflare (CDN, DNS, and edge workers)
- OpenAI (AI processing for briefings and scoring)
- Anthropic (AI processing for conversation analysis)
- Google AI (AI processing for entity detection)
We do not sell, rent, or trade your personal information to any third party. We do not use your data for advertising. Third-party services only receive data necessary to provide their specific function.
6. Data retention and deletion
We retain your data for as long as your account is active. You can request complete deletion of your account and all associated data at any time through the app settings or by contacting us.
Upon deletion, we remove all personal data, contact records, email data, and AI-generated content associated with your account. Some anonymized, aggregated data may be retained for product analytics.
7. Your rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data (GDPR Article 17, CCPA)
- Export your data in a portable format
- Withdraw consent for data processing
- Object to automated decision-making
To exercise any of these rights, contact us at privacy@rowuv.com.
8. Cookies and tracking
We use essential cookies for authentication and session management. We do not use third-party advertising cookies or cross-site tracking. Analytics, when implemented, will be privacy-respecting and anonymized.
9. Children's privacy
Rowuv is designed for professional use and is not intended for individuals under the age of 16. We do not knowingly collect data from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Continued use of Rowuv after changes constitutes acceptance of the updated policy.
11. Contact us
If you have questions about this Privacy Policy or our data practices, reach out:
- Email: privacy@rowuv.com
- General: hello@rowuv.com